With the myCeGaT Portal, you can digitally order genetic diagnostics in just a few steps. Benefit from the clear presentation of all submitted orders, share results easily and uncomplicated with medical colleagues, track the status of your orders, and download medical reports immediately after completion. All data is processed and stored on our in-house server. This ensures the highest level of security for your patients’ sensitive data.
What We Offer with the myCeGaT Portal
Ordering Genetic Diagnostics via Our myCeGaT Portal
Before Ordering:
Sign Up or Login
To access the portal, please visit my.cegat.com.
You require an account for using the portal. If you are not registered yet click on the “Sign Up” button and fill in your data. You will need a functioning email address and access to this email for logging in.
Before Ordering:
Complete Personal Data
This step is only required once.
Please complete your personal data under “My Profile” via the “Edit“ button. During each order process you can then simply select your predefined personal data.
Please note: You can also add additional email addresses to your account using the “Account” section in “My Profile.”
Before Ordering:
Define Notification Preferences
This step is only required once.
You can define which email notifications you want to receive for all orders (by default). For this, go to the “Notifications“ section in “My Profile.“
Please note: After ordering, you can adjust the email notifications for each order individually.
Step 1
Start a New Order
To start a new order, please click the “New Order” button on the upper right side in the portal.
Step 2
Select Diagnostic Test
Select the appropriate test from the test menu and start the ordering process by clicking on the arrow symbol next to the test you wish to order.
Step 3
Complete the Order Form
Please be as detailed as possible. You can upload medical reports, pictures, and supporting documents within several steps during the order process. The draft is automatically saved, and you can complete it at a later stage. Please download and print the consent form! This document needs to be added to the sample shipment.
At the end of the ordering process click “Submit Order.” Please note: After submitting your order, you will not be able to edit the order any longer.
Step 4
Complete the Order
After submitting the order, you will receive information on your next steps. Here you can download the patient consent once more.
In case you have colleagues that should be informed about the analysis, you can add these colleagues here. The invited colleague will have access to the documents you submitted (order summary and additional uploaded files) and, once available, to the medical report.
Step 5
Shipment
Please send the samples, together with the consent form, to:
CeGaT GmbH
Paul-Ehrlich-Straße 23
D-72076 Tübingen
Germany
If you need sample collection boxes to ship your samples safely, you can order them here.
For urgent cases: Send an email to diagnostic-support@cegat.com mentioning the myCeGaT Order ID and the tracking number.
Step 6
Track Your Order
After submitting your order, you can track the progress within the portal. After you finalized the order in the portal the first status is “Order submitted.” As soon as we receive the samples and process the order the status will change into “Analysis in progress.”
You can adjust the email notifications for each order by clicking on the blue dots and choose “Order notifications.”
Step 7
Download the Report
When the medical report becomes available the status of the order will change to “Report available” and a download icon is shown. Here you can download the medical report(s) for your order.
We keep the reports for a long period of time. You can easily find your orders by using the search bar.
Downloads
Frequently Asked Questions and Our Answers about the myCeGaT Portal
Contact Us
Do you have a question, or are you interested in our service?
Diagnostic Support
We will assist you in selecting the diagnostic strategy – for each patient.
