CeGaT will use its best efforts to provide the best possible performance in the execution of the contract by using state-of-the-art science and technology.
The warranty of CeGaT is limited to the subject matter of the contract and the application of scientific investigational care and compliance with recognized codes of practice.
If there are obvious faults in the service of CeGaT the customer shall give notice in writing within two months of receipt of the report. CeGaT will fix these faults within a reasonable grace period set by the customer or provide their services yet again. In addition, claims for damages for non-performance are excluded. However, in the case of failure of the amendment the customer is entitled to reduce or rescind the contract. If in case of a repeat study the accuracy of the investigation in question is confirmed, the costs of this investigation are at the expense of the customer.
Claims for defects are excluded, unless the customer has provided inadequate samples.
As part of a customer project CeGaT is responsible for the implementation and execution of its contractual studies, but not for the achievement of the desired success by the customer or ambition of the project.